Description

Zapptax is a French-Belgian start-up founded in 2017, a pioneer and leader in digital tax refunds in France. Tax refunds allow travelers residing outside the European Union to be reimbursed for VAT (value added tax) paid on purchases made in the EU.

Products & Services

Zapptax offers a free mobile app, available in French, English, and Chinese, which simplifies tax refunds for international travelers and makes it easier to shop at partner retailers. With multilingual teams available 24/7 via various channels, the app guides each user to make the VAT refund experience simple, fast, and transparent.

Innovative Aspects & Advantages

First digital tax refund solution approved in 2017.
Free, multilingual app (French, English, Chinese) to simplify tax refunds.
100% mobile experience: invoices added by photo, digital receipt, and fast refunds.
24/7 multilingual, multi-channel customer service to assist every traveler.
Growth of +30% per year and already 150,000 satisfied users.
Added value for retailers: increased sales and a modern image among international customers.