Description
Odyssee Mobile is specialized in mobile Field Force Automation solutions for mobile critical workers.
Odyssee Sales Automation allows sales reps to do order taking, merchandising, store checks and much more.
It aims at increasing sales turnover by giving sales reps adequate mobile tools and access to data to improve their selling activities; Odyssee Service Management allows managing a complete installed base for maintenance and repair services, from work order management to planning and scheduling, to the mobile field work order collecting timesheets, spare parts and the customer’s signature.
Odyssee Mobile develops field service management software. We do it for a reason. We want to make life easier, more enjoyable and more reliable for mobile workers. Whether they are Service Managers, field service engineers or subcontractors. This desire began with our own experiences as mobile workers. We incorporated what we learnt from discussions with other field workers, did extensive research and development and then innovated even further. Which brings us to today. And prepares us for the future of Service Excellence.
Products & Services
The Odyssee Mobile solutions are available in the cloud and connect to any existing back office/ERP to bring crucial information to mobile workers, and back.
Odyssee Mobile consists of two important parts: a portal for the back-office people, and mobile clients (mobile apps) for the field team.
Following activities are covered by the Odyssee Mobile solutions:
- Odyssee Sales Automation is designed for sales reps taking orders with all price and stock information at hand, dong store checks and consulting the stats of the customer.
- Odyssee Services Management is focused on managing and scheduling field service teams doing maintenance and/or repairs work orders.
- Odyssee Service enables you to deliver service & maintenance excellence and invoice the same day!
- Odyssee Service is a Field Service Management software allowing you to manage your technicians, your maintenance contracts and to raise customer satisfaction!
Innovative Aspects & Advantages
Odyssee Service covers 360° of what you need to run a maintenance and repair business your customers will like. It scales to your needs through 4 distinctive packages, is hosted in the cloud and offers cross platform mobile apps (Android, iOS and Windows 10)
- Field force management in the cloud
- Integrates with any ERP
- Fully configurable
- Online & Offline
- Multilingual