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Nixxis

Address

Av. Louise 54, 1050 Ixelles, Bruxelles, Belgique

Contact

+32 23 07 00 00

Luc Francis JACOBS, CEO

Business sectors

Sales & Marketing

Description

Nixxis is a software publisher specialized in call/contact centers solutions improving the overall customer experience.

Nixxis Contact Suite guarantees to any companies managing customer interactions the highest productivity, fastest contact treatment and a top quality support.

Products & Services

Nixxis Contact Suite is the last generation of unified IP contact center software.

It transforms your business operations providing solutions from simple Inbound Call Center up to complex Multichannel Customer Interaction solutions.

Thanks to exclusive features like profit based routing, multi-wave campaign, team overflow and intelligent end of call list management; we guarantee 20% more productivity compared to any other suppliers.

Innovative Aspects & Advantages

Our Nixxis Contact Suite includes world class unique and patented features like:

  • Profit based routing of calls, mails, chat and social media’s.
  • Single multichannel view
  • Social media management (Facebook , Twitter, Linkedin…)
  • Intelligent call lists handling
  • Multiwave campaigns
  • Team overflow

The solution integrates seamlessly with any CRM (Salesforce, Dynamics, SugarCRM, Sage, Efficy…), ERP (SAP, Oracle, Peoplesoft, OpenERP…) or IP PBX (Avaya, Cisco, Lync, Siemens, Alcatel…)

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