I AM A CUSTOMER ADVOCATE. Is it not the ultimate value and asset of a healthy conducted business to be able to get and keep new customers ? Long term mutual benefits lies on a continuous conversation and improvements between your client’s expectations, your strategic objectives and your operational effectiveness. Born focused on customer’s benefits, I help organisation to better address them through digital communication and transformation.
Beside people’s desire to outperform, the virtuous circle of a mature digital organisation consists to permanently improve and align 3 main areas of added values :
- Brand Equity and Promise
- Customer Experience and Engagement
- Big Data Intelligence
Constantly on the move from brand promise to user experience, data intelligence, new segment opportunities, beneficial value proposition and call to action, organisation’s deepest asset is measured on how well it can get and keep new client’s happy and turn them into brand ambassadors. In close collaboration with your team, I keep focused on your customer’s reality and help align these 3 pillars to deliver highly beneficial digital experience and outstanding conversion performances.
Feel free to contact me for more information : email@example.com